Legal

Privacy Policy

Last updated: November 2026

1. Introduction

Dawki Infotech ("we", "us", or "our") is committed to protecting the privacy of every visitor, prospect, and client. This Privacy Policy explains what information we collect through dawkiinfotech.com, how we use it, and the choices you have. By using our website or engaging our services, you agree to the practices described below.

2. What we collect

We collect information you provide directly — for example, when you fill out our contact form, request a quote via the pricing calculator, or chat with us on WhatsApp:

  • Name and email address
  • Phone number (optional)
  • Subject of enquiry and message content
  • Files, links, or screenshots you choose to share
  • Configuration details from the pricing calculator

We also collect non-identifying technical data automatically:

  • Browser type, language, and device class
  • Pages visited and time spent on each section
  • Referring URL and entry/exit points
  • Approximate location (city-level) and IP address

3. How we use it

The information we collect is used to:

  • Respond to your enquiries and prepare project proposals
  • Send contracts, invoices, and project updates
  • Improve the website's content, performance, and UX
  • Send occasional updates about new services or case studies only if you opt in — you can unsubscribe at any time
  • Comply with applicable legal and tax obligations

4. Sharing your data

We do not sell, rent, or trade your personal information. We share it only with:

  • Trusted service providers (e.g., email hosting, analytics, payment processors) bound by confidentiality and data-processing agreements
  • Legal or regulatory authorities, when required by law or to protect our rights
  • A successor entity in the unlikely event of a merger, acquisition, or sale of assets

5. Cookies & analytics

Our site uses cookies for essential functionality (e.g., session continuity, theme preference) and aggregate analytics. We may use privacy-respecting tools such as Plausible or anonymized Google Analytics to understand how visitors use the site. You can disable cookies in your browser settings without affecting most features.

6. Data security

We use industry-standard practices to protect your data:

  • HTTPS encryption for all form submissions and traffic
  • Access controls — only team members who need it can view your project data
  • Regular updates to our hosting, frameworks, and dependencies
  • Encrypted at-rest storage for sensitive credentials

No method of transmission over the internet is 100% secure, but we work hard to apply commercially reasonable safeguards.

7. Your rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete data
  • Delete your data, subject to legal retention obligations
  • Opt out of marketing communications at any time
  • File a complaint with the relevant data-protection authority

To exercise any right, email us at info@dawkiinfotech.com. We respond to all requests within 30 days.

8. Children's privacy

Our services are intended for users aged 16 and over. We do not knowingly collect personal information from anyone under 16. If you believe a minor has shared information with us, please contact us and we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy occasionally to reflect new services, legal requirements, or operational improvements. The "Last updated" date at the top of this page will always reflect the most recent revision. Significant changes will be highlighted on our homepage for at least 14 days.

10. Contact us

Questions about this policy or how we handle your data?